At Khushiya Gift, we ensure quality in every product we deliver. Since most of our products are customized and made-to-order, we follow a strict return and replacement policy.
We accept returns for defective products only.
Returns will be accepted only if:
The product is damaged or defective
You received the wrong item
Product has a manufacturing defect
We do NOT accept returns for:
Customized or personalized products (unless defective)
Change of mind
Color/design variation (due to screen difference)
Bulk order cancellation after dispatch
You must inform us within 48 hours of delivery if the product is defective or damaged.
Send details on:
WhatsApp / Email
With clear product photos & unboxing video
Without proper proof, return request may not be accepted.
If your return request is approved:
We will provide replacement only (no refund)
Replacement will be shipped within 3–7 working days
Reverse pickup will be arranged (if service available)
If reverse pickup not available, customer must courier the product.
As most products are custom-made, we do not offer refunds.
Only replacement for defective items will be provided.
For bulk/corporate/personalized orders:
No return or cancellation once order confirmed
Replacement only if manufacturing defect
For any return/replacement support:
Khushiya Gift Support Team
📱 WhatsApp: +91-7990989305
📧 Email: khushiyagifts@gmail.com
🌐 Website: https://www.khushiyagift.shop/
By placing an order on our website, you agree to our return and replacement policy.
Premium personalized and corporate gifting solutions. Making every occasion special with thoughtful gifts that create lasting memories.